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Terms and Conditions – The Lobos

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  • Terms and Conditions – The Lobos

1. Payment Policy

  • All payments must be made via cash, net banking, bank transfer, or UPI payment, payable to “The Lobos” only.
  • Rates are exclusive of GST, unless stated otherwise.

2. Room Rates & Occupancy

  • Rates quoted are for double occupancy per room.
  • Breakfast (Veg/Non-Veg) is available at an additional cost and will be served in the room.
  • A maximum of one extra person/mattress is allowed per room (extra charges apply).

3. Additional Services

  • Local sightseeing can be arranged upon request. Extra charges apply.

4. Property Rules

  • Smoking is strictly prohibited inside the rooms.
  • The property is under 24/7 CCTV surveillance for security.

5. Guest Identification

  • All guests must present a valid photo ID at check-in (Passport, Driving License, Voter ID, or PAN Card).
  • Non-Resident Indians (NRIs) and Foreign Nationals must present their original passport along with a photocopy.

6. Cancellation & Refund Policy

  • Full amount retained if the reservation is canceled less than 1 days before check-in.
  • Full amount retained if the guest fails to show up or departs early.
  • One night’s charge retained if the booking is canceled less than 7 days before check-in.
  • Rs. 1000 cancellation fee applies if the reservation is canceled more than 7 days before check-in.
  • Refunds for refundable bookings will be processed within 7-10 working days.

Date: 01 January 2025
By Management – The Lobos, Goa